Terms of Service
Last updated: May 4, 2026 · Effective: May 4, 2026
Table of Contents
1. Introduction & Acceptance
Welcome to Conveora. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Conveora Ltd ("Conveora", "we", "our", or "us") governing your access to and use of the Conveora website, mobile applications, and all related services (collectively, the "Platform"). By creating an account, accessing, or using the Platform in any way, you confirm that you: (a) have read and understood these Terms in their entirety; (b) are at least 18 years of age; (c) have the legal capacity to enter into a binding agreement; (d) agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform. We reserve the right to modify these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
2. Platform Description & Nature of Service
Conveora is a Live Connection Platform — a new category of digital service that enables real people to meet in real time through curated, live, face-to-face video interactions. Conveora is not a dating app, social network, matchmaking service, or subscription feed. Conveora does not guarantee romantic outcomes, friendships, or any specific results from use of the Platform. Conveora provides: • A curated environment for live, real-time human connection • Profile and intention matching based on information you provide • Live video session infrastructure for one-to-one and group interactions • Community and platform management services • Sponsored events, brand-partnered experiences, ticketed live shows, and community-driven activations (see Section 15) Conveora is a technology platform and intermediary only. We do not participate in, moderate, record, or guarantee the content of live sessions between users. We are not responsible for the conduct of any user during or outside of sessions.
3. Eligibility & Account Requirements
To use Conveora, you must: • Be at least 18 years of age • Provide accurate, truthful, and complete registration information • Maintain a single account (no duplicate or secondary accounts) • Not have been previously removed from Conveora for a violation of these Terms • Not be prohibited from using the Platform under applicable law You are solely responsible for all activity that occurs under your account. You must immediately notify us at security@conveora.com of any suspected unauthorised use of your account. You may not create an account or use the Platform on behalf of any third party without their explicit written consent. Corporate or business accounts require prior written authorisation from Conveora.
4. Entry Fee, Payments & Refunds
Access to Conveora's core platform experience requires payment of a one-time entry fee as displayed at the time of registration. Entry Fee • The entry fee is a one-time charge that grants you access to the Platform and the curation and live session experience. • The fee amount, currency, and any applicable taxes are displayed prior to payment. • All fees are processed by our third-party payment provider. Conveora does not store payment card data. Refund Policy • The entry fee is non-refundable except as required by applicable law. • If you experience a technical failure directly attributable to Conveora that prevents you from participating in a live session, you may request a credit or remedy by contacting support@conveora.com within 7 days of the incident. • We are not responsible for issues caused by your own internet connection, device, or browser. Success-Based Contributions • Conveora may offer an optional, voluntary success-based contribution feature. This is entirely optional and does not affect your access or experience. • Any optional contributions are non-refundable once made. Price Changes • We reserve the right to modify our pricing at any time. Changes will not affect entry fees already paid. Price changes for new features or tiers will be communicated in advance.
5. User Conduct & Community Standards
Conveora is built on trust, authenticity, and respect. By using the Platform, you agree to behave in accordance with the highest standards of human decency. You agree that you will NOT: • Misrepresent your identity, age, gender, or any personal information • Upload or share content that is false, misleading, defamatory, or deceptive • Harass, abuse, bully, threaten, intimidate, or stalk any user • Share explicit, pornographic, violent, hateful, or offensive content • Engage in discrimination based on race, ethnicity, national origin, gender, sexual orientation, religion, disability, or any protected characteristic • Use the Platform for solicitation, commercial advertising, or spam • Attempt to extract personal information from other users outside the Platform • Record, screenshot, or capture other users' video or audio during live sessions without their explicit consent • Use bots, scrapers, automated tools, or any non-human means to access the Platform • Attempt to reverse-engineer, decompile, or exploit any part of the Platform • Create fake profiles, use another person's identity, or impersonate anyone • Use the Platform to promote or facilitate illegal activities of any kind • Circumvent any safety or security features of the Platform Violation of these conduct standards may result in immediate account suspension or permanent removal from the Platform, at our sole discretion, without refund.
6. Live Sessions — Rules & Limitations
Live sessions are the core feature of Conveora. By joining any live session, you acknowledge and agree to the following: Session Participation • You participate in live sessions voluntarily and at your own risk. • Conveora does not screen users for criminal history, intentions, or conduct outside the Platform. • Conveora does not verify all claims users make about themselves beyond identity verification measures in place at the time. • You are solely responsible for your own safety during and after any interaction on the Platform. Recording Prohibition • You are strictly prohibited from recording, screenshotting, capturing, or distributing any live session content without the express written consent of all participants. • Violation of this rule is a serious breach of these Terms and may constitute a violation of applicable laws. Session Content • You are fully responsible for everything you say, share, or present during live sessions. • Conveora is not responsible for any content exchanged during live sessions. • If you experience harmful, abusive, or inappropriate behaviour during a session, you should end the session and report it immediately. No Guarantee of Connection • Conveora does not guarantee that any live session will result in a romantic connection, friendship, or any other outcome. • Curated matching is based on the information you provide. Accuracy of your profile information is your sole responsibility.
7. Intellectual Property
Conveora's Property All content, features, functionality, design, code, trademarks, logos, and materials on the Platform are the exclusive property of Conveora Ltd and its licensors. You may not copy, reproduce, distribute, create derivative works from, or commercially exploit any part of the Platform without our prior written consent. Your Content By uploading any content (profile photos, information, messages, or other materials) to the Platform, you grant Conveora a non-exclusive, worldwide, royalty-free, sublicensable licence to use, display, reproduce, and process that content solely for the purpose of operating and improving the Platform. You represent and warrant that: • You own or have the necessary rights to all content you upload. • Your content does not infringe the intellectual property, privacy, or other rights of any third party. • Your content complies with these Terms and all applicable laws. We reserve the right to remove any content that violates these Terms, at our sole discretion and without notice.
8. Privacy
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read and agree to our Privacy Policy. We handle your personal data in accordance with our Privacy Policy and applicable data protection laws. You are responsible for reviewing the Privacy Policy and understanding how we process your information.
9. Disclaimers & Limitations of Liability
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CONVEORA EXPRESSLY DISCLAIMS: • Any warranty that the Platform will be uninterrupted, error-free, secure, or free of viruses • Any warranty of merchantability, fitness for a particular purpose, or non-infringement • Any warranty regarding the accuracy, completeness, or reliability of any content on the Platform • Any responsibility for the conduct, statements, or actions of any user before, during, or after sessions • Any guarantee of romantic, professional, or social outcomes from use of the Platform Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONVEORA, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AND LICENSORS WILL NOT BE LIABLE FOR: • Any indirect, incidental, special, consequential, punitive, or exemplary damages • Loss of profits, revenue, data, goodwill, or other intangible losses • Damages resulting from your access to or use of (or inability to access or use) the Platform • Damages resulting from conduct of other users, whether online or offline • Any unauthorised access to or use of our servers or personal information stored therein IN JURISDICTIONS THAT DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IN NO EVENT WILL CONVEORA'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO CONVEORA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Conveora Ltd and its officers, directors, employees, agents, licensors, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: • Your use of or access to the Platform • Your violation of these Terms • Your violation of any third-party right, including privacy, intellectual property, or any other right • Your conduct during or arising from live sessions • Any content you upload, share, or communicate through the Platform • Any misrepresentation you make in connection with the Platform We reserve the right to assume exclusive defence and control of any matter subject to indemnification, in which case you agree to cooperate fully with our defence at your expense.
11. Account Suspension & Termination
By You You may delete your account at any time through the platform settings. Upon deletion, your profile will be removed from active curation. Note that entry fees are non-refundable upon voluntary account deletion. By Conveora We reserve the right to suspend or permanently terminate your account at any time, with or without notice, for: • Any violation of these Terms or our Community Standards • Conduct that we determine, in our sole discretion, is harmful to users, the community, or Conveora • Fraudulent, illegal, or abusive behaviour • Extended inactivity (we will provide notice before inactivity-based removal) Upon termination, your right to access the Platform ceases immediately. We are not liable for any loss resulting from termination of your account. Effect of Termination Sections 7 (Intellectual Property), 9 (Disclaimers), 10 (Indemnification), 12 (Governing Law), and 13 (Dispute Resolution) survive any termination of these Terms.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. You agree that any dispute arising out of or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction], and you consent to personal jurisdiction in those courts. If you are a consumer in the European Union, you may also have the right to bring proceedings before the courts of the EU member state in which you reside.
13. Dispute Resolution
Informal Resolution Before filing any formal legal action, you agree to attempt informal resolution by contacting us at legal@conveora.com with a description of the dispute. We will attempt to resolve the matter within 30 days. Arbitration Agreement If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be finally settled by binding arbitration in accordance with the rules of [Arbitration Body], unless you are a consumer entitled to bring claims in local courts under applicable law. Class Action Waiver You agree that any arbitration or proceedings shall be conducted individually. You waive the right to participate in any class action lawsuit or class-wide arbitration against Conveora. If this waiver is found unenforceable, then the arbitration agreement shall not apply to that dispute.
15. Brand Partnerships & Sponsored Events
Conveora collaborates with brand partners, sponsors, and event organisers to expand the range of community experiences available on the Platform. These commercial collaborations may include: • Sponsored live events and large-scale digital shows • Brand-featured community sessions and product placements • Ticketed physical or virtual events organised in partnership with third parties • Social media collaborations and affiliate partnerships • Community-driven experiences co-created with external partners Your Rights in Commercial Experiences • Participation in any sponsored, brand-partnered, or ticketed event is always voluntary. You are never required to participate as a condition of using the Platform. • Conveora does not sell or transfer your personal data to brand partners as part of commercial arrangements. Partners do not receive individual user data unless you explicitly provide it directly as part of a specific event registration (see below). • Brand partners receive only aggregated, anonymised analytics about event performance — not your personal information. • All sponsored content, branded events, and partner-presented experiences are clearly disclosed on the Platform so you always know when commercial partnerships are involved. Partner Registration Events For certain ticketed events or experiences that require a third party to process your registration (for example, to issue entry, send a confirmation, or manage attendance), you may be asked to share specific details directly with the event organiser. In such cases: • You will always be clearly informed what data is collected, who receives it, and why before you submit it. • Such sharing is optional — declining does not affect your access to the Platform. • The third-party organiser's own privacy policy will apply to data they receive directly from you. Conveora is not responsible for the data practices of brand partners or event organisers in respect of data you voluntarily provide directly to them outside of our Platform.
16. Miscellaneous
Entire Agreement These Terms, together with our Privacy Policy and any additional policies or agreements referenced herein, constitute the entire agreement between you and Conveora regarding the Platform and supersede all prior agreements. Severability If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. No Waiver Conveora's failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Assignment You may not assign or transfer your rights or obligations under these Terms without Conveora's prior written consent. Conveora may assign its rights to any successor of its business. Force Majeure Conveora is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet disruptions, or third-party service failures.